Welcome to the NZRT Wiki Podcast. Today we’re looking at Batches, Lots & Serials.
If you have ever bought a product that was recalled, or wondered how a manufacturer tracked down exactly which production run had a defect, then you have already experienced why this topic matters. Batch, lot, and serial tracking gives you full traceability of your products, whether you are receiving goods into your warehouse, running a manufacturing floor, or trying to answer a customer’s question about where something came from.
So let’s start with the three traceability levels, because they are not interchangeable and each one suits a different situation.
First, you have batch tracking. This is the method you reach for when you are dealing with food or pharmaceutical products. The core idea is that a batch represents a group of items that were produced together, under the same conditions, at roughly the same time. If something goes wrong with that batch, you can identify every unit in it instantly. Think of a food producer who needs to pull product from shelves. Batch tracking tells them exactly which items are affected and where they went.
Second, there is lot tracking. A lot is similar in spirit to a batch, but it is more commonly used as a manufacturing run identifier. It is the label you attach to a group of items that came through your production process in the same run. This is your go-to in general manufacturing contexts where you want to group products by production event rather than by formula or recipe.
Third, and the most granular level, is serial number tracking. This one is used when every single unit needs its own unique identity. Electronics are the classic example. Each device gets its own serial number, and that number follows it through its entire life. You can look up one specific unit and know exactly where it was made, when it shipped, who received it, and what has happened to it since. If a customer calls in with a problem, you pull up the serial and you have the full picture.
Now, those three approaches answer the question of how granular your tracking needs to be. But how does the system actually capture this information in practice?
The two main points where you assign a batch, lot, or serial are on receipt and during manufacturing. When goods arrive at your warehouse, that is your first opportunity to record the identifier. Your team logs the batch or lot number from the supplier’s documentation, or scans the serial numbers for individual units. From that moment on, the system knows those items exist and can track what happens to them.
If you are manufacturing in-house, the identifier gets assigned at the production stage. As items come off the line, they get grouped under a lot or batch, or they get individual serial numbers stamped or logged.
Another important feature in this area is expiry date management. For anything perishable, whether it is food, medicine, or time-sensitive components, you can attach an expiry date to a batch or lot. The system then lets you manage stock rotation properly, flagging items that are approaching or past their use-by date. This is essential for compliance in regulated industries and just plain good practice in any context where you are holding perishable inventory.
And then there is traceability reporting. This comes in two directions. Forward traceability means you start with a batch or serial and follow it forward through the supply chain. You can see where a product went, which customers received it, which orders it fulfilled. Backward traceability goes the other way. You start with a finished product or a customer complaint and trace back to find the source. Which batch of raw material was used? Which supplier did it come from? Which production run produced this unit? Both directions give you powerful tools for quality management, recalls, and audits.
This functionality does not sit in isolation. Batch, lot, and serial tracking connects directly to two other areas of the system. The first is Stock and Warehouse Management. All of the movement of tracked items through your locations, your receipts, transfers, and dispatches, flows through the warehouse management layer. That is where physical stock levels and locations are recorded alongside the traceability identifiers. The second connected area is Manufacturing Orders. When you are producing goods internally, manufacturing orders are the point where lots and batches get created and assigned. The two modules work together to give you a complete view from raw material through to finished goods.
So to bring it together: if you need to track groups of products that were made or received together, you use batch or lot tracking. If you need to track individual units, you use serial numbers. You capture the identifiers on receipt or at the point of manufacture, you optionally attach expiry dates, and then you use the traceability reports to trace products forward to customers or backward to sources. And the whole thing ties into your warehouse and manufacturing operations.
That’s it for this episode of the NZRT Wiki Podcast. Thanks for listening.